Design proposal · not shipped

Organisation key unavailable

Changed conversation surfaces, shown separately for review.

DM

Conversation list row

Single unavailable message

Mira Okafor10:31
Message unavailable

Full unavailable history

These messages can’t be opened because your organisation’s encryption key is unavailable.
You can’t send messages while the key is unavailable.

Mixed history

Some messages can’t be opened because your organisation’s encryption key is unavailable.
Mira Okafor10:30
MO
Before the unavailable message
Mira Okafor10:31
Message unavailable
Mira Okafor10:30
MO
After the unavailable message
You can’t send messages while the key is unavailable.

Channel

Conversation list row

Single unavailable message

Mira Okafor10:31
Message unavailable

Full unavailable history

These messages can’t be opened because your organisation’s encryption key is unavailable.
You can’t send messages while the key is unavailable.

Mixed history

Some messages can’t be opened because your organisation’s encryption key is unavailable.
Mira Okafor10:30
MO
Before the unavailable message
Mira Okafor10:31
Message unavailable
Mira Okafor10:30
MO
After the unavailable message
You can’t send messages while the key is unavailable.

Healthy comparison

Mira Okafor10:30
MO
Healthy message